❓Frequently asked questions about EFC membership registration

Yes, please kindly enter your full name as shown on your ID.

Please make sure you take the time to carefully enter your information and ensure they are accurate, as there will be a $100 HKD handling fee applied if you need any assistance with updating the information.

Please provide your most updated Telegram username or ID so that we will be able to get in touch with you when needed.

You will be able to locate it from your physical membership card, which is the number printed on there.

As some of our activities require you to show your physical membership card, please kindly reach out to us for a replacement. Starting from June 12th, 2023, you will need to pay for the HKD 100 replacement fee, and send the invoice number to @edanluifc_cs on Telegram. Once we have confirmed the payment, we will assist you on checking your member ID.

You can find the replacement fee payment link here.

Please dm @edanluifc_cs on Telegram before June 12th, 2023 11:59am HKT for assistance. Kindly make sure you provide the following when reaching out:

1. Order number from your membership purchase.

2. Your email address that is associated with your account.

3. Your phone number.

Note: If you reached out to us about your membership ID after the above date, you will need to pay for the handling fee to inquire about it, and enter "00" in the Member ID field when registering.

Oversea members will have the option to choose delivery at checkout. Delivery fee will be applied once the order is ready to be shipped, and we will reach out to you to inform you the delivery fee.

There is no age limit for joining EFC, but there may be individual activities that have age restrictions in the future.

No. Orders within Hong Kong will be subject to pick up only from the Kwun Tong district unless specified.

You can fill in NA in the Telegram columns. However, all our information will be announced via Telegram, or even for voting purposes, so it is highly recommended that you register and open a Telegram account to join the exclusive EFC members-only group.

Please kindly refer to the size chart displayed in the product itself.

Please patiently wait to be added into the members-only Telegram group as we will need to go through a verification process after the application period. Once the verification process is completed, you will be added into the group.

🔹2023-2024 EFC Member Recruitment🔹

New Membership fee: HKD 388
Renewal fee for exisiting members: HKD 288

Membership will be valid from the day of purchase until June 30th, 2024.

1. Priority to participate in the activities organized by EFC.

2. Priority participation in draws for various event tickets.

3. Member-only Telegram group

4. Welcome gifts for members.

Time frame will be based on Hong Kong's timezone.


Renewal period for existing members: From June 12th, 2023, 00:00 to June 16th, 2023, 23:59.

Registration period for new members: From June 19th, 2023, 00:00 to June 23rd, 2023, 23:59.

Payment method: Credit card/AliPay/PayMe (Note: Transaction fees from the payment gateway will be applied.

1. Hover over Become a Member, then select Edan Lui Fan Club, and click into the link for Account Registration.

2. Fill in the information accordingly to create an account.

3. Hover over Shop, and choose 2023-2024 Members-only. (Make sure you are logged in with your EFC membership account)

4. Select 2023-2024 EFC Membership Renewal. You may also include add-ons into your cart.

5. Check the box to agree our terms and conditions to proceed to the checkout page.

6. Select Pick Up as your delivery method if you are located in Hong Kong, or select Delivery if you are oversea.

7. Proceed with the checkout and complete your membership renewal.

Note:

  • Please have your EFC Member ID ready for registration.
  • You will only have to enter characters in the Telegram Name field, and exclude any emojis.
  • Please make sure you are entering your name as shown on your ID.
  • Please have your Privacy and Security on Telegram settings set as Everybody can add you into Groups & Channels.
  • Please refrain from changing your Telegram name in the time being.
  • Please make sure the Telegram name you’ve entered during registration matches your current Telegram name.
  • You will not be able to proceed with checkout if you choose Delivery as your payment method when you are located in Hong Kong.

Please ensure all the information you have entered are 100% correct and accurate, as there will be a $100 HKD handling fee applied if you need to update the information you have entered at registration.

About Memberships

No, unless if it is an oversea order, everything will be pick up only for orders within Hong Kong.

No. Existing members can only purchase add-on products. If you have a duplicate membership, you current membership will be cancelled right away and there will be no refunds for the membership fees.

There are no limits for add-on, but you can only purchase for a maximum of 2 phone straps per person, which applies to both existing and new members.